Frequently Asked Questions

Q.  Can I cancel anytime?
A.

Yes. You can cancel whenever you like.

Please cancel at least 5 business days prior to renewal date.

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Q.  How do I cancel?
A.

You can cancel anytime. Just come on-site to the Gem and we'll take care of it for you there.

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Q.  Will my credit card be billed automatically?
A.

 Yes. There will be an automatic re-charge on your credit card omn the anniversary date of sign-up.

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Q.  Do I have to use a credit card?
A.

 No. You can pre-pay in cash for 6 months at a time.

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Q.  Is the program really unlimited?
A.

Yes. You can wash everyday if you like. 

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Q.  How do I update my credit card info?
A.

Just e-mail info@GemCarWash.com or come on in, 

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Q.  How do I switch to a different car?
A.

Just stop in so we can put your new information into the computer. 

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Q.  Can I wash more than one car with my membership?
A.

No. Each membership belongs to one car. 

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Q.  Is there a discount for signing up more than one car?
A.

Yes. You get $5 off the second car and $10 off each additional car. (Has to be the same household and same credit card.) 

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Q.  Do I get a discount on detail services?
A.

 Yes. As a member you recieve 20% off all detail services.

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Interior Services

Interior Detail Services are designed to restore your car’s interior to new or almost new condition.

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Exterior Services

Exterior Detail Services help protect the finish of your car and makes sure it lasts a long time.

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Other Services

Other Detail Services including headlight restoration, leather or vinyl treatments, and many more.

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